Terms and Conditions |

GENERAL CONDITIONS OF SALE

1. DEFINITIONS
In these General Terms and Conditions of Sale, the following definitions apply:

Seller: the company incorporated under Italian law Kador Occhialeria S.r.l. a socio unico, with registered office in Via Montanel, 10 - 32042 Calalzo di Cadore (BL), VAT No.: 00061860250, registered under No. 00061860250 - REA BL - 33011 of the Register of Companies at the Chamber of Commerce of Belluno and Treviso, e-mail address shop@kador.it, PEC kadorsrl@pec.reviviscar.it; 043532758
User: the subject who accesses the Website without placing an Order or until placing an Order through the Website;
Customer or Consumer: the subject who acts as a consumer, i.e. for purposes other than entrepreneurial, commercial, handicraft or professional purposes and places an Order through the Website;
Parties: jointly the Seller and the Customer;
Website: the website www.kador.it owned by the Seller through which the sale and purchase of Products takes place under the "Business To Consumer" ("B2C") electronic commerce regime, to which these General Terms and Conditions of Sale apply;
Catalogue: the list of Products, with relevant prices, offered for sale by the Seller;
General Conditions the present General Conditions of Contract;
Products: the products offered for sale by the Seller as indicated in the Product Sheet or in the Catalogue or in general on the Site;
Product Sheet: the sheet published on specific pages of the Site that illustrates the information relating to the Product;
Order: the request to purchase one or more Products made by the Customer to the Seller by filling in the Order Form on the Site;
Order Form: the online form, available on the Site, with which the Customer sends the Order to the Seller;
Order Confirmation: the document with which the Seller confirms the Order requested by the Customer;

2. APPLICATION OF THESE GENERAL CONDITIONS
These General Conditions govern the sale of Products by the Seller to the Customers and regulate the relationship between the Parties. In any case, the contract concluded shall essentially be understood as a contract of sale of movable property pursuant to articles 1470 et seq. of the Italian Civil Code. The sale is governed by and takes place under the regime of electronic commerce "B2C" ("Business To Consumer") between a person acting for entrepreneurial and commercial purposes ("Business") and a person acting as a consumer ("Consumer") and is therefore subject to the regulations provided for by the legislation of the European Union for the protection of the consumer and in particular that provided for, for Italy, by the Consumer Code (Legislative Decree 06/09/2005 No. 206 and ss. mm.ii.), with residual application of the Decree on Electronic Commerce set forth in Legislative Decree No. 70 of 9 April 2003 and subsequent amendments and additions. ("Implementation of Directive 2000/31/EC on certain legal aspects of information society services in the internal market, with particular reference to electronic commerce") and the Italian Civil Code (Royal Decree No. 262 of 16 March 1942, as amended).

3.REGISTRATION
In order to proceed with placing an Order, the User may or may not register on the Site, by means of the registration page https://kador.it/it/login?back=my-account. In the case of registration, this coincides with the opening of an account and can be done at any time. To register, the User must follow the procedure set out on the Site. The registration procedure allows the User to guarantee the personality of the account and to try to avoid abusive registrations. During registration or in any case before sending the Order, the User expressly accepts these General Terms and Conditions. The User guarantees in all cases the completeness, correctness and truthfulness of the data provided. In particular, the User guarantees that he/she a) be of legal age and capable (if a minor, registration, data entry and the purchase procedure shall be carried out by a parent or, in any case, by an adult acting on his/her behalf); b) meet the requirements requested at the time of registration or the Order; c) be the legitimate owner of the data entered, which shall be understood to be true, correct and up-to-date d) comply with all legal and contractual provisions applicable to the relationship with The Seller; e) undertake to comply with the provisions dictated by national legislation with particular reference to the rules of mandatory nature, public order and morality; f) not to transfer their registration and access credentials to third parties. Once the registration procedure has been completed, the User shall be considered registered only upon subsequent acceptance by the Seller, who reserves the right not to accept the registration request, as well as to remove a registered User in all cases in which abuse, irregularities, impropriety and the like may be detected; acceptance of the registration request by the User shall be communicated by the Seller by e-mail to the address provided at the time of the request. The User is solely responsible for accessing the Site using his/her credentials and is liable for all operations carried out on the Site using his/her credentials. In any case, the User undertakes not to use the registration and related services for the purposes of profiling other Users, direct or indirect marketing, competition, industrial espionage, as well as for any other purpose that is in conflict with the Site and the services available therein. All data communicated by Users to the Seller shall be processed in compliance with EU Regulation 2016/679 (GDPR) and the Privacy Code, in accordance with the Information Notice present on the Site and accessible at the following https://kador.it/it/c/16-cookie-policy The e-mail address provided allows the Seller to notify the User of all messages relating to the services available therein, the Products and the Site in general.

4. PRODUCTS
The Products on sale are illustrated in the Product Sheets, Catalogues or otherwise on the Site. The information and characteristics relating to the Products are indicated and illustrated in each Product Sheet, or in the Catalogues or in any case on the Site The graphic representation of the Products proposed in the Product Sheets, in the Catalogues or in any case on the Site, as well as the images and colours and any other aspect that can be visually represented, correspond to the photographic image of samples of the Products themselves. Such images have the sole purpose of presenting the Products for sale, without any guarantee or commitment on the part of the Seller as to the exact correspondence between the image depicted therein and the actual Product, so that the sale takes place on a sample basis. The Products are the result of specific productions and their possible aesthetic differences, within the limits of tolerance, from the images depicted or in comparison with each other is a symptom of such production nature, constituting a merit and not a defect. The Seller undertakes to provide constantly updated information in the sections of the Site relating to the description and/or sale of the Products. However, it is not possible to guarantee the complete absence of errors. The pages of the Site in question may contain typing errors, inaccuracies or omissions, for example relating to price, Product availability and the Product information sheet itself. The Seller reserves the right to correct errors, inaccuracies or omissions even after an order proposal has been sent and also reserves the right to change or update the information at any time without prior notice. In particular, if the price of a given product is particularly higher or lower than the price normally applied on the market, or if it is exceptionally zero, the Customer is requested to report this so that the error can be corrected. In any case, the Seller reserves the right to inform the Customer if the requested product has an incorrect price, whereupon the Seller shall correct the error and give the Customer the opportunity to confirm whether he still intends to proceed with the purchase at the correct price or whether he intends to desist.

5. PRICE
Prices are indicated gross of VAT at the legal rate in each Product Sheet or in the Catalogue or in any case on the Site at the time of the Order. Any other additional expense, such as, for example, shipping costs as well as taxes and any other eventual accessory expense will be punctually indicated in the Order and counted, in addition to the price of the Product considered in itself, lastly highlighting the total cost of the sale. Any customs or similar taxes shall be charged separately and shall be borne by the Customer, unless otherwise indicated. In any case, the Customer is solely responsible for verifying any possibility of reimbursement of VAT or other applicable taxes. - In any case, the Customer is solely responsible for verifying the possibility of importing the ordered products with regard to the law of the territory of the country of delivery.

5.1 PRICE CHANGES
In the case of special sales, i.e. liquidation, end-of-season or promotional sales, any announcement of a price reduction shall also indicate the lowest price applied by the trader to the general public during the 30 days preceding the price reduction; where the products have been on the market for less than 30 days, the trader shall indicate the period of time to which the previous price refers. An exception is made for 'launch prices', which are characterised by successive price increase announcements and are therefore not subject to the above. In the event that the price reduction is progressively increased, during the same sales campaign without interruption, the obligation to indicate the previous price applies to the first price reduction and, for subsequent reductions, the previous price is the price without the reduction prior to the first application of the price reduction;
N.B. the provision set out in this point becomes mandatory as of 1 July 2023 (entry into force of the "Omnibus Decree")

6. PURCHASE PROCEDURE AND CONCLUSION OF THE SALE
All products offered for sale on the Site are illustrated and described in their respective Product Sheets or Catalogues or otherwise on the Site. The publication of the Products on the Site constitutes an invitation to the User to make a contractual purchase proposal in accordance with these General Conditions. The User can make an online purchase either as a non-registered User or as a registered User. In the event that the User proceeds to place an Order without registering, he or she will still have to enter the data required for the purpose of placing the Order. In such cases, the User guarantees the completeness, correctness and veracity of the data provided. In the event that the User proceeds with the Order after registration, please read the provisions of point 3 of these General Conditions. Any further rules of the purchasing procedure are indicated on the Site. In order to conclude the contract, the User must complete the Order Form, following the relevant instructions given during the procedure and entering the required data (personal/invoicing, shipping, payment and similar data). The Order Form contains a cross-reference to these General Terms and Conditions, as well as a summary of information on the essential characteristics of each product ordered and its price (including all applicable taxes and duties), the means of payment and delivery methods for the products purchased, shipping costs, the conditions for exercising the right of withdrawal where applicable, and the procedures and timeframes for returning products. The Purchase Order is considered placed at the moment the User "clicks" on the "SEND" button or similar. Acceptance of the Order by the Seller takes place by sending a confirmation e-mail to the e-mail address provided by the User.
Depending on the Product purchased, stock availability or other internal organisational profiles, the Seller may alternatively ship the product purchased to the address indicated by the Customer when completing the Order Form, or indicate the point of sale where to collect the product; in the latter case, the Customer will be required to collect the Product independently. The User will be informed of the delivery/collection methods of the product during the purchase procedure or in the Order confirmation or by subsequent e-mail communication. Please note that during shipping, the Seller shall carry out an additional check on both the quality and the actual availability of the ordered Products, and therefore the Seller reserves the right to cancel the order or part of it in the event that problems are found with the ordered Products, as well as in the event that said Products are no longer available and the like. In such cases, the Seller shall refund the amount paid by the Customer within a maximum of 72 hours. Without prejudice to the foregoing, the Seller reserves the right not to accept the Order or to suspend it in the cases provided for in these General Terms and Conditions, such as, for example, if the quantity of goods ordered is unusual and suspected of misconduct on the part of the Customer. The conclusion of the contract of sale shall only take place at the time the purchase proposal receives the Seller's order confirmation.

7. PAYMENT METHODS
Once the Order has been placed, the Customer must pay, if not made at the same time as sending the Order form, the price of the Products requested and accessory costs according to one of the methods indicated by the Seller, namely:

1. Credit/debit card;
2. Bank transfer;
3. PayPal;
4. Cash on delivery, if applicable;
5. any other method indicated on the following page LINK TO PAYMENT METHODS PAGE
8. NON-PAYMENT OR DELAYED PAYMENT

If payment is not made at the same time the Order Form is sent, except only in the case of Cash on Delivery, the dispatch of the purchased Products by the Seller shall be suspended until it has been regularly and fully made. Non-payment or delayed payment shall give rise to the Seller's rights to recover the credit, in addition to the accrual of legal interest. 8.NON-PAYMENT OR DELAYED PAYMENT
If payment is not made at the same time the Order Form is sent, except only in the case of Cash on Delivery, the dispatch of the purchased Products by the Seller shall be suspended until it has been regularly and fully made. Non-payment or delayed payment shall give rise to the Seller's rights to recover the credit, in addition to the accrual of legal interest.

9. EXECUTION OF THE ORDER AND DELIVERY OF THE PRODUCT
The Order shall be executed within the terms specified in the Order Confirmation by the Seller. In this regard, the delivery of the goods to the courier indicated by the Seller and, in the case of a courier chosen by the Customer (where applicable), the date of communication of availability for collection at the Seller's warehouse shall be deemed to be the time of actual shipment. In the case of an Order relating to a single Product, the delivery terms coincide with those indicated for the same Product. In the case of an Order relating to more than one Product, unless otherwise indicated, the Order itself shall be executed in a single solution according to the delivery terms of the Product with the longest terms where different. If anomalies are found on the Products delivered that were determined during transport (damage, breakage, deterioration and the like), the Customer shall notify the Seller within 5 working days from receipt of the goods, providing the Seller with suitable photographic documentation to prove said anomalies. If delivery is made by a forwarding agent chosen by the Customer, the Seller shall not be liable for any anomalies of the goods determined during transport. The Products sold shall be delivered by courier to the Customer or to a person appointed by the Customer at the place indicated by the latter in the Order Form, on the final delivery date and time communicated informally by the Seller and/or the courier. Any delivery date provided for in the Order Form is only indicative and delivery on a different date, provided it is made within 30 days of the order, constitutes exact fulfilment by the Seller. By way of example, orders are generally dispatched the day after (Monday to Friday) receipt of payment and delivery takes place on average within ___3___ days for Italy, within __6____ for the Italian Islands and some small hamlets. In the event of the absence of the Customer or the Customer's representative at the agreed time and place of delivery, or in the event of an unjustified refusal to deliver, the Seller shall be released from its obligation by depositing the Products in its own warehouses and/or those of the courier and notifying the Customer, also by e-mail to the addresses indicated in the Order Form. In all these cases, the collection of the Products is at the Customer's expense. Delivery costs, quantified on the Website and/or on the Order Form, shall be borne by the Customer and, if advanced by the Seller, shall be requested in reimbursement from the Customer with inclusion in the receipt/invoice. The Seller provides, through a third party operator, optional insurance for the delivery of the Products, at the premium indicated on the Website.

10. WARRANTIES

10.1 Legal warranty of conformity
La garanzia per vizi e conformità del Prodotto verrà prestata dal Venditore secondo le vigenti norme di legge applicabili ai consumatori. Il Venditore fornirà al Cliente beni conformi al contratto di vendita, in particolare beni che soddisfino: requisiti soggettivi per essere conforme al contratto di vendita, il bene deve possedere i seguenti requisiti soggettivi: a) corrispondere alla descrizione, al tipo, alla quantità e alla qualità contrattuali e possedere la funzionalità, la compatibilità, l'interoperabilità e le altre caratteristiche come previste dal contratto di vendita; b) essere idoneo ad ogni utilizzo particolare voluto dal Consumatore, che sia stato da questi portato a conoscenza del Venditore al più tardi al momento della conclusione del contratto di vendita e che il Venditore abbia accettato; c) essere fornito assieme a tutti gli accessori, alle istruzioni, anche inerenti all'installazione, previsti dal contratto di vendita; requisiti oggettivi inoltre, per essere conforme al contratto di vendita, il bene deve possedere i seguenti requisiti oggettivi, ove pertinenti: a) essere idoneo agli scopi per i quali si impiegano di norma beni dello stesso tipo, tenendo eventualmente conto di altre disposizioni dell'ordinamento nazionale e del diritto dell'Unione, delle norme tecniche o, in mancanza di tali norme tecniche, dei codici di condotta dell'industria applicabili allo specifico settore; b) ove pertinente, possedere la qualità e corrispondere alla descrizione di un campione o modello che il Venditore ha messo a disposizione del Consumatore prima della conclusione del contratto; c) ove pertinente essere consegnato assieme agli accessori, compresi imballaggio, istruzioni per l'installazione o altre istruzioni, che il Consumatore può ragionevolmente aspettarsi di ricevere; e, d) essere della quantità e possedere le qualità e altre cara

10. WARRANTIES

10.1 Legal warranty of conformity
The guarantee for defects and conformity of the Product shall be provided by the Seller in accordance with the current legal regulations applicable to consumers. The Seller shall supply the Customer with goods that conform to the contract of sale, in particular goods that meet: subjective requirements In order to conform to the contract of sale, the goods shall (a) correspond to the contractual description, type, quantity and quality and possess the functionality, compatibility, interoperability and other characteristics as provided for in the contract of sale; (b) be suitable for any particular use desired by the Consumer, which has been brought to the knowledge of the Seller by the latter at the latest at the time of the conclusion of the contract of sale and which the Seller has accepted; c) be supplied together with all the accessories and instructions, including those relating to installation, provided for in the contract of sale; moreover, in order to be in conformity with the contract of sale, the goods shall, where relevant, meet the following objective requirements (a) it must be fit for the purposes for which goods of the same type are normally used, taking into account, where applicable, other provisions of national and Union law, technical standards or, in the absence of such technical standards, industry codes of practice applicable to the specific field (b) where relevant, be of such quality and correspond to the description of a sample or model that the Seller has made available to the Consumer prior to the conclusion of the contract; (c) where relevant be delivered with such accessories, including packaging, installation instructions or other instructions, as the Consumer may reasonably expect to receive and, d) be of the quantity and possess the qualities and other characteristics, including in terms of durability, functionality, compatibility and safety, ordinarily found in goods of the same type and which the Consumer may reasonably expect, having regard to the nature of the goods and the public statements made by or on behalf of the Seller, or other persons as part of the previous steps in the chain of commercial transactions, including the manufacturer, in particular in advertising or on the label. The Seller shall not be bound by such public statements when, even alternatively, it proves that: a) was not aware of the public statement in question and could not have known of it with ordinary diligence; b) the public statement was adequately corrected by the time of the conclusion of the contract in the same or a similar manner as that in which it was made; c) the decision to purchase the goods was not influenced by the public statement. There shall be no lack of conformity if, at the time of conclusion of the contract of sale, the consumer was specifically informed that a particular characteristic of the goods deviated from the objective conformity requirements laid down in these rules and the consumer expressly and separately accepted this deviation at the time of conclusion of the contract of sale. Any lack of conformity that results from the incorrect installation of the goods shall be considered a lack of conformity of the goods if: a) the installation is provided for in the sales agreement and has been carried out by the Seller or under his responsibility; or b) the installation, to be carried out at the expense of the Consumer, has been carried out by the Consumer and the incorrect installation is due to shortcomings in the installation instructions provided by the Seller or, for goods with digital elements, provided by the Seller or the provider of the digital content or service. In no case shall expenses incurred by the Consumer independently without the express prior consent of the Seller be recognised as compensation for damages. Whether or not there is a Conventional Guarantee for certain Products shall be indicated separately.

10.1.2 Warranty period
The Vendor shall be liable to the Consumer for any lack of conformity existing at the time of delivery that becomes apparent within two years from that time. The action to assert defects that have not been maliciously concealed by the Seller shall, in any case, be time-barred within twenty-six months from delivery of the goods.

10.1.3 Burden of Proof
Unless proven otherwise, any lack of conformity that becomes apparent within one year from the time the Product was delivered shall be presumed to have existed on that date, unless such presumption is incompatible with the nature of the Product or the nature of the lack of conformity.

10.2 Conventional guarantee ("commercial" or "insurance")
In all cases, the Seller shall indicate whether a Conventional ("commercial" or "insurance") Warranty is provided for the Product and, if so, shall illustrate the terms and conditions thereof on the Site or in separate documentation. If there is a Conventional Guarantee, this shall not affect the legal guarantee of conformity.

10.3 Product Damage Warranty
The Products are all in conformity with the information on their parts and other applicable regulations. Any damage that the Product may cause to things or persons shall be indemnifiable within the limits of the Consumer Code where applicable.

11. RIGHT OF WITHDRAWAL
Pursuant to Articles 52 et seq. of the Consumer Code, the Consumer has the right to withdraw from the purchase contract without penalty and without any obligation to specify the reasons. Where otherwise applicable, the right of withdrawal must be exercised within the term of 14 (fourteen) days from the day in which the Consumer or a third party, different from the carrier and designated by the Consumer, acquires physical possession of the Product (or from the date of receipt of the Product). In order to exercise the right of withdrawal the Consumer must send, before the expiration of the term, a communication to the Seller with an explicit declaration of his decision to withdraw, also using the form at the end of this document. Such declaration must be sent via PEC to the address resulting from public registers or via registered letter with return receipt addressed to the registered office of the Seller indicated in the Definitions of the present General Conditions. The Product shall be returned in its original packaging and in a perfectly clean condition. The substantial integrity of the Product to be returned is an essential condition for exercising the right of withdrawal. Damaged returns or those showing signs of wear and tear will not be accepted, but only those kept in a normal state of preservation and/or stored with the use of normal diligence. A copy of the delivery document received as well as a copy of the email conversation concerning the return shall be placed inside the packaging box. The direct costs for the return of the Product, including any insurance costs, shall be borne by the Consumer. The risks of transport for the return of the Product are entirely at the expense of the Consumer, as are the costs necessary for its return. Once the integrity of the returned Product and the compliance with the other conditions indicated above have been verified, the Seller shall reimburse the Consumer the entire amount paid, within and no later than 14 (fourteen) days from the date of receipt of the Product, by means of the same means of payment used by the Consumer. In any event, the Seller may withhold the refund until it has received the returned Products. The Seller is not obliged to reimburse the additional costs if the Consumer has expressly chosen a type of delivery other than the least expensive type offered by the Seller. Please refer to the end of these Conditions for instructions, in summary, on the rights and the practicalities of exercising them, where further information will be provided. Where applicable, the right of withdrawal terminates all obligations between the parties, without prejudice to the obligations to return the Products and to refund and all other obligations described above, as well as automatically terminating all ancillary contracts, if any.

11 Exclusion of the right of withdrawal
The exercise of the right of withdrawal is excluded by law in the following cases

in the case of the provision of services (e.g. in the case of maintenance on the Products, where applicable) after the full performance of the service when the performance has begun with the express agreement of the Customer,it being understood as of now that in such case the Customer loses the right of withdrawal following the full performance of the contract by the Seller
in the case of the supply of Products or services whose price is linked to fluctuations in the financial market that the Seller cannot control and that may occur during the withdrawal period
in the case of supply of custom-made or clearly customised Products,
in the case of supply of Products that are liable to deteriorate or expire rapidly;
nin the case of the supply of sealed Products that are not suitable for return for hygienic or health protection reasons and have been opened after delivery;
in the case of the supply of Products that, after delivery, are by their nature inseparably mixed with other goods;
in the event that the Customer has specifically requested a visit by the Seller and its operators for the purpose of carrying out urgent repair or maintenance work, where applicable. If, on the occasion of such a visit, the Seller provides services in addition to those specifically requested by the Customer or Products other than spare parts necessary to carry out maintenance or repairs, the right of withdrawal applies to such additional services or Products;
in the case of the supply of sealed audio or video recordings or sealed computer software that have been opened after delivery;
in the case of the supply of newspapers, periodicals and magazines;
in the case of the supply of digital content by means of a non-material medium where performance has begun with the express agreement of the Consumer, it being understood as of now that in such a case the Customer loses the right of withdrawal.

12. FORCE MAJEURE
In the event of force majeure, execution of the Order shall be suspended. Cases of force majeure shall include, in addition to those normally considered, total or partial strikes, internal or external to the Seller's company, blockage of means of transport or supply for any reason whatsoever, governmental or legal restrictions, computer or electrical failures, blockage of telecommunications including networks and in particular the Internet, pandemics, atmospheric events, riots, fire, theft, wars and the like.

13. INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS
The Site, the Seller's trade mark, domain names, including their content and the images contained therein, unregistered signs, designs, catalogues, Products, know-how and all intellectual and industrial property assets relating thereto are the exclusive property of the Seller or under licence for use, unless otherwise indicated. Any partial or total reproduction of the same, as well as their use or transfer to third parties is formally prohibited. It is therefore forbidden to copy, disclose and modify the contents protected by copyright, registered trademarks or other intellectual and industrial property rights of the Seller. Any third party trademarks will be indicated in the Product Sheets or Catalogues or in any case on the Site by means of specific disclaimers. The trademarks and logos of the platforms that grant payment instruments, social networks, couriers and the like and any other logos that are not directly or indirectly referable to the Seller are the property of their respective owners and are indicated on the Site for information purposes only in order to allow the performance of the relative Services.

14. EXPRESS TERMINATION CLAUSE
The contract of sale is terminated by right, pursuant to Article 1456 of the Italian Civil Code, in all cases of breach of the provisions of these General Terms and Conditions and in particular of the following: 8) Failure or delay in payment 13) Industrial and intellectual property rights The termination by right shall be finalised when the party intending to avail itself of this clause notifies the other party of its intention to do so and indicates the circumstance, among those provided for above, that it considers to have occurred.

15. NULLITY OR INEFFECTIVENESS OF CLAUSES
If any clause of these General Terms and Conditions is found to be null and void or ineffective, such nullity or ineffectiveness shall not extend to the remaining clauses, which shall therefore continue to remain valid and effective.

16.MODIFICATIONS TO THESE GENERAL CONDITIONS
The Seller reserves the right to modify the content of these General Conditions at any time and without prior notice: the relationship will be governed by the text of the General Conditions at the time the Order is placed. The User is therefore invited to expressly read the text of these General Conditions always before sending the Purchase Order, in order to check the updated text at the time of the Order itself.

The Seller's failure to exercise a right does not constitute a waiver of its right to take action against the User or any third party for breach of contract. The Seller therefore reserves the right to enforce its rights in any case, within the terms granted.

18. COMPLAINTS AND MEANS OF OUT-OF-COURT SETTLEMENT OF ANY DISPUTES
The Customer may forward any complaints to the Seller's contact details indicated in the Definitions; the Seller shall reply as soon as possible. In any case, for the resolution of disputes arising from the exact application of the contract, it is possible to have recourse to the out-of-court dispute resolution procedures set forth in Part V, Title II-bis, of the Consumer Code, before the mediation bodies for consumer matters pursuant to Legislative Decree No. 28 of 4 February 2010 and the other ADR (Alternative Dispute Resolution) bodies indicated therein. In particular, the Seller recalls that the European Union has implemented a platform for online dispute resolution, so please consult this link: https://webgate.ec.europa.eu/odr or this address, which links directly to the platform in Italian: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=IT

19.APPLICABLE LAW
Italian law shall apply to these General Terms and Conditions and to the services described herein, as well as EU law to the extent relevant and not supplemented by Italian law. All services and information contained in the Site shall be rendered in the Italian language. The mandatory provisions of law, such as those provided for by the regulations for the protection of Consumers (Consumer Code and the like) shall be deemed to automatically derogate from the corresponding clauses of this contract, which, however, shall remain in force for all the remaining conditions that are not derogated.

20. JURISDICTION AND COMPETENT COURT
Without prejudice to the foregoing, in the event of any civil disputes arising from the interpretation, execution and termination of these General Terms and Conditions and of the sales relationship ensuing therefrom, if the Customer is a Consumer, he/she may choose to apply either to the judicial authority of his/her domicile (if different from Italy) or to the Italian judicial authority, in the event of application of the 1968 Brussels Convention or EU Regulation 1215/2012 (formerly 44/2001). In the case of Italian jurisdiction, for the Consumer, the mandatory territorial jurisdiction is of the judge of the place of his residence or domicile, if located in the territory of the Italian Republic, pursuant to Article 66-bis of the Consumer Code.

21. PROTECTION OF PERSONAL DATA (PRIVACY)
The Interested Party is invited to carefully read the information on the processing of personal data (Privacy Policy) provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) as well as the Italian legislation currently in force, available on the Site at [LINK], and expresses, where required, consent to the processing of its personal data for the purposes and in the manner indicated in the aforesaid information notice.

22. COMMUNICATIONS
Any communication between the Parties shall be considered valid and effective if made to the addresses indicated below

for the Seller: the e-mail address or the PEC address or the address of the registered office as indicated in the Definitions or those updated from public registers;
for the Customer: the e-mail address from which the Order originates, i.e. the possible PEC address as resulting from public registers or the address of residence as indicated in the Order Form or the different one resulting from public registers.